Privacy Policy
Drop by Drop Fitness LLC (“we”, “us”, “our”, “DDF”) respects your privacy and is committed to protecting it through our compliance with this policy, adopted October 9, 2020. This policy describes the types of information we may collect from you or that you may provide when you visit https://www.dropbydropfitness.com (“Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or services. By accessing or using this Website, participating in our programs, or using our services, you agree to this privacy policy.
We may, from time to time, update or change this policy. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
This policy applies to information we collect:
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When you visit or browse the Website.
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In email, text, and other correspondence between you and us.
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When you participate in DDF programs or use our services or other programming as we may add or modify.
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Information We Collect About You and How We Collect It
We collect several types of information from and about you, such as information:
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by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other information that by law is defined as personal or personally identifiable information ("Personal Information");
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that is connected to you but does not identify you, such as information about your internet connection, the equipment you use to access our Website, and usage details (“Non-Personal Information”).
In addition, you may provide us with other information, communication, and documents as part of your participation in our services and programs, or in communication with us prior to or about that participation. We collect this information from you when you provide it, automatically as you browse the Website, or we may receive this information from other third parties with whom we partner or have a contractual business relationship (“Third-Parties”). Such information may include information provided during the registration process, as a result of participation in our programs, correspondence, responses to surveys, payment or transaction history, or any other information provided to us by you. Other information may be collected through automatic data collection technologies such as details of your visits to our Website, including traffic data, location data, logs, or other communication data and the resources that you access and use on the Website and information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information we collect automatically is statistical data and does not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties, such as our payment card processor and client relationship manager, Dubsado; or our video/ webinar / website hosting partner, Wix; or our coaching platforms, TrueCoach and ProCoach.
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Dubsado’s privacy policy is found at https://www.dubsado.com/legal/privacy-policy.
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Wix’ privacy policy is found at https://www.wix.com/about/privacy.
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TrueCoach’s privacy policy is found at https://truecoach.co/privacy/ and its terms of use are at https://truecoach.co/terms/.
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ProCoach’s privacy policy is at https://www.precisionnutrition.com/privacy-policy and its terms of use are at https://www.precisionnutrition.com/terms-of-use.
You should read these policies so that you understand how these entities may use your information. Dubsado, Wix, TrueCoach, and ProCoach help us to improve our Website and/ or deliver a better and more personalized service.
The technologies we may use for this automatic data collection will include:
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Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
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Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
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Web Beacons. Pages of the Website or our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
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Tags. Tags are pixel files that collect information about your browsing activity.
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How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Information:
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To present our Website and its contents to you.
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To provide you with information, products, or services that you request from us.
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To implement our programs, such as nutrition and/ or fitness coaching and teaching.
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To fulfill any other purpose for which you provide it.
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To provide you with notices about your account.
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To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
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To notify you about changes to our Website or offerings.
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To allow you to participate in interactive features on our Website or other platforms.
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To assess and improve our programs.
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In any other way we may describe when you provide the information.
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For any other purpose with your consent.
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Disclosure of Your Information
We may disclose Personal Information that we collect or that you provide as described in this privacy policy:
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To our subsidiaries and affiliates or other Third-Parties.
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To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, or similar proceeding, in which Personal Information held by us is among the assets transferred.
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To fulfill the purpose for which you provide it.
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For any other purpose disclosed by us when you provide the information.
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With your consent.
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To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
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To enforce or apply our Terms of Service or other agreements, including for billing and collection purposes.
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If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, you or others.
Accessing and Correcting Your Information
To request access to, correct, or delete any personal information that you have provided to us, send us an email at jaala@dropbydropfitness.com. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website and/or to DDF programs, you are responsible for keeping your password(s) confidential. We ask you not to share your password(s) with anyone.
All information you share with us in any form, including but not limited to emails, text messages, documents, audio or video recordings, and images, is transmitted to us at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other participants in our programs with whom you may choose to share information. Therefore, we cannot and do not guarantee that information you share will not be viewed by unauthorized persons.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat Personal Information, we will notify you by email to the email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: jaala@dropbydropfitness.com